Parts Manager Needed
JT Equipment is a leading provider of heavy-duty equipment solutions in southern Alberta. We are committed to
delivering high-quality equipment, exceptional service, and reliable parts support to our valued customers. Our team is
what makes us unique in the industry as we are able to provide professional service with a local friendly feel. We do this
through promoting a culture that values loving what you do, taking pride in your work, putting yourself in others boots,
and being relentless about solutions and service. JT Equipment is growing and if your values line up with ours then we
want you to know that we are currently looking for a dynamic Parts Manager to join our team and play a pivotal role in
growing our parts department, ensuring efficient parts ordering and processing, and supporting our Sales and Service
The Parts Manager will be responsible for overseeing and expanding our parts department. This role involves optimizing
parts ordering and processing operations, collaborating closely with the Sales and Service teams, and developing retail
set-ups to enhance the customer experience.
*Efficient Parts Ordering and Processing: Implement, participate, and maintain efficient processes for ordering,
receiving, stocking, and distributing parts to minimize downtime and maximize customer satisfaction.
*Inventory Management: Working with our software to maintain accurate inventory records, track parts usage, and
ensure inventory levels are well-balanced to meet customer and service department demand while minimizing excess
*Quality Control: Implement and maintain quality control procedures to guarantee the authenticity and reliability of
parts provided to customers.
*Vendor Relations: Establish and maintain strong relationships with suppliers and negotiate favourable terms and
pricing agreements to ensure a reliable and cost-effective supply chain.
*Collaboration with Sales and Service Teams: Work closely with the Sales and Service departments to understand
customer needs, provide timely parts support, and facilitate the sales process by offering expert advice on parts and
*Department Growth: Identify opportunities for growth and implement strategies to expand the parts department.
Help to design, set up, and manage a retail space within our facility that showcases parts and accessories, creates a
welcoming atmosphere, and improves the overall customer experience.
*Customer Service: Resolve customer inquiries and concerns promptly, maintaining a high level of customer
-Journeyman Parts Certifications, equivalent or similar
-Proven experience in parts and inventory management, ideally in the heavy-duty equipment industry.
-Strong leadership, team support, and management skills.
-Excellent problem-solving and analytical abilities.
-Knowledge of parts management software and inventory control systems.
-Exceptional communication and negotiation skills.
-Customer-focused with a strong commitment to quality customer service.
-Ability to adapt to a fast-paced, dynamic work environment.